top of page

Safe Homes - Personal Support - New Beginnings

Welcome to Palm Housing & Co.

At Palm Housing & Co., we believe a home is more than a roof — it’s a foundation for hope, growth, and belonging.

We provide safe, high-quality supported accommodation for adults aged 18–65+ who are living with mental health challenges or experiencing homelessness.

Our homes are havens of stability and care, where residents are supported to rebuild confidence, achieve independence, and reintegrate positively into their communities.

Young Couples

Our Commitment:

• Safe, well-maintained and comfortable homes

• Compassionate, person-centred mental health and wellbeing support

• Empowerment through life skills, education and independence

• Partnership with local councils, NHS services, and community organisations

At Palm Housing & Co., we don’t just provide accommodation — we provide opportunity, stability, and renewed purpose.

About Us

Who We Are

Palm Housing & Co. is a dedicated supported housing provider based in Brent, London, offering a pathway towards recovery and independence for vulnerable adults.

We combine compassionate support with high-quality housing to ensure that every resident feels

valued, respected, and empowered to thrive.

Our Mission

To deliver safe, supportive and inclusive housing that empowers individuals experiencing mental health challenges or homelessness to live independently and with dignity

Our Vision

To build communities where everyone has the opportunity to flourish — no matter their story,

challenges, or background

Our Core Values

Compassion: We treat every person with kindness, dignity, and understanding.

Integrity: We are transparent, accountable, and committed to doing what’s right.

Empowerment: We encourage confidence, independence, and self-determination.

Inclusion: We celebrate diversity and uphold equality for all.

Commitment: We strive to transform lives and strengthen communities every day

Drinking Coffee

Our Services

1

Supported Living for Adults (18–65+)

Our supported living services create safe, nurturing environments where individuals can rebuild stability and learn essential skills for independent living.We provide tailored, person-centred support, designed around each individual’s goals, needs, and

aspirations.

2

What We Offer

• Bespoke support plans created with each resident

• Emotional and wellbeing support from trained staff

• Budgeting and benefits assistance

• Daily living support – cooking, cleaning, self-care

• Access to healthcare and local community resources

• Employment, training, and education guidance

• Regular keywork sessions and progress reviews

• Referral and signposting to specialist services

3

Our Approach

We follow a recovery-focused and trauma-informed model.

This means our staff work alongside residents, helping them build on their strengths and move

forward at their own pace

Our Services

Our goal is lasting independence — not dependency

Accommodation

Hanging Frames

A Place to Call Home

Every property we manage is designed to provide comfort, security, and a sense of belonging.

Our supported homes across Brent are fully furnished, well-maintained, and tailored to create a

positive environment for personal growth.

Modern Apartment Interior

Our Homes Feature

• Private or shared furnished rooms

• Modern communal living and kitchen areas

• Onsite or floating support depending on assessed need

• Garden or outdoor access

• Accessibility adaptations (where required)

• 24-hour emergency assistance (where applicable)

Couple with Kids

Who We Support

Our service is open to:

• Adults aged 18–65+ with mild to moderate mental health needs

• Individuals who are homeless or at risk of homelessness

• People motivated to engage with support and progress towards independence

Our  Team

Our strength lies in our people.

From compassionate support workers to experienced housing professionals, our team brings

together expertise, empathy, and dedication.

All staff receive ongoing training in:

• Mental health awareness

• Safeguarding adults

• Trauma-informed care

• Equality and diversity

• Person-centred support

We collaborate closely with local authorities, NHS teams, and community partners to ensure every

resident receives the best possible care and opportunity to succeed.

Team

“We believe in people — in their resilience, their potential, and their right to a safe and supportive

home.”

Referrals & Contact

How to Refer

We welcome referrals from:

• Local authorities and housing departments

• NHS and mental health services

• Social workers and keyworkers

• Charitable and community organisations

Professionals can make a referral by completing our referral form or contacting us directly

WhatsApp_Image_2026-03-01_at_22.14.37-removebg-preview.png

497 Sunleigh Road, Wembley Middlesex HA0 4LY​.

info@palmhousing.co.uk

0208 036 9392

Office Hours: Monday to Saturday — 9:00 AM to 6:00 PM

 

■ Policies & Compliance

Palm Housing & Co. is committed to the highest standards of safety, governance, and ethical

practice.

Our key policies include:

• Safeguarding Adults Policy

• Data Protection & Confidentiality

• Equality, Diversity & Inclusion Statement

• Health & Safety Policy

• Complaints & Feedback Procedure

• Whistleblowing Policy

We operate in full compliance with CQC frameworks, local authority standards, and all relevant housing legislation — ensuring quality, safety, and trust at every level.

© 2026 by Palm Housing & Co. All Rights Reserved.

bottom of page